Oracle Order Management Cloud is an application that allows you to accurately and efficiently manage customer orders right from the time the customer places the order to the time the delivery promise is met. It also offers an end-to-end solution to accurately and efficiently manage your orders across multiple order capture and fulfillment systems. It serves as an Order Hub for companies across Order to cash or quote to cash processes to centrally manage capture and fulfillment orchestration policies, view order status and manage exceptions.

Key Business Benefits

  • Streamline ordering process
  • Improve customer service
  • Increase order profitability
  • Single view of entire order progress
  • Integration with key applications
  • Improved Analytics

Key Features

  • Multi-Channel Order to Cash Management
  • Order Orchestration and Supply Allocation
  • Value Chain Process Enablement
  • Exception Resolution
  • Optimized Order Promising
  • Centralized Order monitoring
  • Management of order exceptions
  • Centralized change order logic
  • Predictable Order orchestration policies

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