How Rapidflow Reinvented ATP Continuity for Mission-Critical Supply Chains
When a supply chain stops, business doesn’t just slow—it suffers. In today’s global, always-on economy, even a short interruption in system responsiveness can ripple into missed shipments, unhappy customers, and costly delays. And yet, for many Oracle EBS users, this is still a routine risk.
One such known example: The temporary unavailability of Available to Promise (ATP) functionality during the Planning Data Collections process. It’s a standard product behaviour. But in the real world—where customer expectations don’t pause—this leads to halted order scheduling, delayed bookings, and eroded trust.
What if your business could operate without that interruption?
What if ATP didn’t go offline, even when collections ran in the background?
There are customers who exactly expect the above behaviour.
The Real Challenge: System Design vs. Business Reality
In traditional Oracle EBS environments, during specific phases of collections (particularly ODS load), ATP becomes unavailable. This is expected behaviour from a system perspective—but from a business standpoint, it’s an obstacle.
- Orders can’t be scheduled.
- Availability dates may rely on cached data—leading to false promises.
- Sales reps are forced to wait, customers left guessing.
Customers want more. They want:
- No gaps in order booking or scheduling.
- No cache-driven promises.
- No compromise on data accuracy.
And above all—they want real-time continuity.
Rapidflow’s Vision: Always-On ATP
A leading global appliances manufacturer brought this concern to Rapidflow. The challenge was clear:
Can we maintain real-time ATP availability—even while collections run?
The answer wasn’t easy. But we knew it could be done.
The Breakthrough
Rapidflow’s Oracle Supply Chain experts reimagined the way system processes, order management, and data integrity work together developing an innovative orchestration layer that keeps ATP functionality available even when collections are in progress.
The Results
- Collections run as scheduled.
- ATP goes offline briefly at the backend but remains accessible for order scheduling.
- Orders continue to flow.
- No disruption. No false promises. No missed commitments.
This is more than a patch. It’s a business-resilient architecture designed for 24×7 operations.
Key Business Benefits
- Continuous Order Processing
Order promising and scheduling remain fully available—even during backend loads. - Enhanced Customer Trust
No more inaccurate availability dates. Customers get the truth, in real time. - Operational Resilience
Avoids ATP failures caused by collections delays or system downtimes.
Hear the Full Story at ASCEND 2025
Join us in Orlando, where Rapidflow will present this powerful innovation alongside our partner client. You’ll get a deep dive into how we solved one of the most common—and critical—challenges in Oracle EBS supply chains.
Session Title: No Stops, Just Orders: 24/7 Supply Chains
Location: Rosen Shingle Creek, Orlando, Florida
Date: June 8–11, 2025
About Rapidflow Inc.
Rapidflow is your end-to-end Oracle solution partner—on-premise, Cloud, and everything in between. With over a decade of experience and 100+ global clients, we blend deep Oracle expertise with modern innovation to deliver transformative results.
Our approach combines industry-leading practices like Oracle Unified Method (OUM) and our own Rapid Discovery & Design (RD²) framework—ensuring speed, quality, and agility in every project.
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